guarantee & returns
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We offer a full money back guarantee that is exclusively for customers that have purchased our products directly through our website.
- Full refund
- Free postage + shipping
- Obtain a Returns Authorization Number (RA#) and state a reason, examples include claiming the guarantee, incorrect item received, or unable to use the patch due to medical reasons in your email to firstname.lastname@example.org. Any reason will accepted. We just want to keep track.
- Please allow up to seven business days for processing refunds.
- Our only request upon return of lunapatch for any circumstance is that you provide feedback on the patch and your overall experience with it. Your feedback allows us to refine our product and create a more user friendly experience for customers worldwide.